Frequently Asked Questions
Everything about our 100% human hair, wholesale orders, shipping and care.
Yes. We only sell 100% human hair. We never mix synthetic hair, and every order is checked before shipping.
Send us the products you like on WhatsApp. We confirm price, delivery time and payment, then ship with tracking.
Yes. Our 100% virgin human hair can be dyed, bleached, curled and restyled without tangling. Always use high-quality color products and avoid over-processing.
We accept PayPal, Credit Card, Bank Transfer and WhatsApp order confirmation. Cash On Delivery is available in Nigeria and South Africa.
Our wholesale MOQ is low and friendly for new resellers. You can mix textures, lengths and colors in one bulk order – just send your list on WhatsApp for a custom quote.
Yes, we offer a paid sample program for serious wholesale clients. The sample cost is deducted from your first bulk order. Message us on WhatsApp for details.
Inspect your order within 7 days of delivery. If any piece is defective, send photo or video within 24 hours and we will replace it or refund you. Custom made-to-order items are non-refundable.
Wash with sulfate-free shampoo, always brush from the tips upward, air-dry or use low heat, and store in a silk bag. Follow our Hair Care Guide for full tips.
Yes. Every order ships with a tracking number, usually within 24 hours after packing. We send it to you on WhatsApp and by email.
USA 5-9 days, Nigeria 7-12 days, South Africa 7-14 days, other countries 10-20 working days.